Besides working the customer service desk, cashier, and front-end supervisor, I also held other positions in the store as well. Some were one-time shots, others more often. Listed below in order of appearances are those other positions and comments about them:
Restaurant Cashier
There is nothing more awful to look at then watching people eat. Try this experiment if you don’t believe me: put a mirror in front of you and start eating. If you are not freaked out within a couple of minutes, then congratulations, otherwise welcome to my personal hell. Even though this was a sitting position, it had a lot of downtime. Most employees read between ringing up customers and it was quite obvious why. I just sat there staring at the smoke-filled room, waiting for the next customer to come to the counter with their bill to be rung up. This brings up another point: many of the bills were added wrong. So I had to account for these errors and ring their bill up as listed on their check. No wonder this register was always short. Nobody ever knew how to ring up over in the restaurant. It would not be for a couple of years when smoking was banned in the mall and smoking in the restaurant was eliminated. This was an eventual state law, but too late for the couple times I worked in the restaurant. Certainly not worth the 50% discount for restaurant employees, which I was for about a week. Probably the worst place in the store to work short of the pet department, which I never worked.
Women’s Department
It wasn’t often that a guy would work in the women’s clothing section. This section also included the baby section as well. Spending a night or afternoon in this section might interest some people, but the thought of endlessly straightening women’s clothing on racks was more than just dull – it was super dull. Besides that, dealing with the fitting room was almost an endless task as well as this was a babysitting job just to make sure that nobody ever stole anything. I would also note that this position also required endlessly straightening up the shoe department. As anybody who has ever looked at any store’s shoe section, this could be an endless task by itself. I am so glad that I was only in this department a couple of times, just because the store was very desperate.
Men’s Department
Across from the woman’s section was my other hated section: the men’s department. It was easier to relate to this section because I was a guy, but it still was not the fun section either. Most importantly this section was small and had just one fitting room unlike the woman’s section that had 4 fitting rooms. The worst thing about this department was the straightening of the Dickies clothes. Anybody who has ever handled these clothes know how heavy they can be especially the full suits. What made this department so bad was that it was a very claustrophobic space. It was a great relief when I finally got to leave this department for even for a few minutes.
Jewelry Department
Speaking of tight spaces, nothing was any tighter than the jewelry register area. The space between a wall and a counter was about 3 feet wide, which made it a pretty tight squeeze to enter the register area. The rest of the department wasn’t much better either. It was not uncommon to bump into one counter while trying to maneuver around another. In doing so, it was very easy to knock the jewelry onto the floor, which I did frequently. This was another one of those thankful departments that I rarely appeared in only when the store was desperate.
Domestics Department
This one should almost be disqualified as this area was part of my customer service desk duties as well. During my downtime (read: when I felt like it), I was supposed to straighten up the curtain and bedding section, which was 5 aisles wide to the right of the customer service area and the area of the sewing section which was about 4 aisles straight forward of the customer service desk. I usually wandered into these sections just for the exercise alone, but the straightening was sometimes very frustrating. Curtains were especially troublesome as it was difficult to sometimes figure out which package each open package piece belonged to. I know many times I probably screwed this up, but what do you expect from somebody who knows nothing about curtains. The sewing area was hardly any better as keeping the different types of yarn in the right bins was sometimes an endless battle of emptying the bins and resorting the yarns out by type. No matter what neither section of domestics were enjoyable, thus I tried hard not to spend a lot of time in either section.
Sporting Goods Department
Yee-Hah! Nothing more satisfying to a gun-toting cowboy than working in this section. This section, which was nestled between the Stationary department, the toy department, and the housewares department, was probably the most depressing department to work in. As I knew nothing about rifles, camping, or bicycles, this section was not a favorite of mine. Since this department wasn’t visited much, not much ever needed straightening. So this department was nothing more than walking around being bored. The worst thing about this department was the handling of the rifles. The smell of the gun oil made me sick and getting it on my hands was even worse. I eventually figured a way to handle the guns by wrapping my hands in paper towels to handle them. Yea, it looked stupid but it worked for me. Worse than handling the rifles was the paperwork needed to sell one. Thankfully, a form needed to be faxed to Augusta to perform a background check before any rifle could be sold. This took about 5 days and it did anger some people. I guess the satisfaction of having a rifle today was not in some people’s plans. I usually got stuck working in this department on Saturday nights when one of the two regular associates were off. Never looked forward to those nights at all.
Music Department
Finally, the one department that I spent the most time in by far was this one. It was also the department I also enjoyed the most as well. I mean who would not enjoy being surrounded by videos, cds, boom boxes, and video game systems. This was my playground of fun. When nobody was around, I would go over to the Sega Genesis machine and play Sonic the Hedgehog. I was never any good at it, but I enjoyed it just the same. We also had a Nintendo kiosk, but was not set up to actually play games – it just looped a demo on a laser-disc player contained within the display. When we stopped carrying video games, I purchased that laser-disc player and got the Nintendo demo disc left inside as a bonus. I think I have quite a collectable despite laser-disc players no longer being manufactured.
Another fun part of the department was watching VHS tapes, listening to the radio, and playing cds. The important thing about cds was that I was working there when the transition was made from the long extended cardboard boxes that the cds were in and were left in their smaller cd jewel cases. Thank the tree-huggers for that one. To protect the cds, a new security package was introduced that housed the cd that needed to be opened with a special key. A similar package was also used on cassette tapes as well as their cardboard packages were also eliminated as well. I will have more to say about product security in future posts. One thing I proved about cds while working there was that it was absolutely possible to play a cd to death, did that twice with the same title. The cd, which was a department favorite, was Weird Al Yankovic’s “Jurassic Park”. A very enjoyable cd for those who love parodies and all his work is always entertaining.
However, not everything was fun and games in the department. I spent a lot of my time endlessly pricing things that were brought over to me. My hands were sore after a long day of pricing merchandise. More will be said about pricing merchandise in a future post as well.
The funniest thing that ever happened in that department was when a bird got loose in the pet department and decided to fly over to the music department to do a little looking around. The little bird sat upon a video tape rack and one by one knocked each video tape to the floor while standing on the one next to it. When the bird got to the last tape, the bird jumped to the shelf and pushed the last one onto the floor. This bird was easily caught because it just wanted to sit on this rack with nothing else on it. It certainly wasn’t the first time that a bird got loose and certainly wouldn’t be the last either.
Conclusion:
Overall everyday at Woolworth brought variety. Hardly a day was ever dull as there was always something to do or maybe just a little time for some fun. But you can’t have fun if you don’t carry merchandise and with that will be the next topic as I discuss the regular merchandise carried along with the more odd stuff carried.
Up Next: Oh the Merchandise We Carried!