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I just got back a response from Staples via the Better Business Bureau regarding my credit card complaint. Here is their response:
“When a credit card is used in conjunction of a Rewards Account number, a unique indentifiable code is created in our system. Only this code, customer name and email address is stored and will be recognized whenever that same credit card is used and will trigger a marketing email. This common practice is in compliance with all privacy and storage regulations.”
Certainly, I rejected this response since NO rewards card was used and I sent a letter back to Staples stating as such. Let’s see how they respond to that…
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